Refunds & Returns

Please contact us  if you have any problems with your order.

ALL SALES ARE FINAL and are not subject to return or exchange. The only exception to this policy is if you received an incorrect or defective item.  We may, in some cases authorize a return on an individual basis, so long as product is unopened and unused.

If it is necessary to return an item you must contact us first to authorize and arrange returns.

All returns must be properly packaged to avoid damage in return shipping.
Damaged returns will not be accepted or refunded.

Damaged Items or Missing Items

Please contact us within 7 Days of receipt of package to report any damage or to report any missing items or incomplete orders.

Damaged merchandise claims MUST be accompanied by photo evidence of damage. We cannot submit a damage claim without proof/evidence. The usps requires 1 picture of the shipping label (To and From) and photos of damaged merchandise.
No claim for damage will be granted a refund without photo evidence of damage. We may at our discretion ask for return of merchandise. In such case, we will pay the return postage expense.